THE INFORMATION CONTAINED HEREIN SETS FORTH YOUR RIGHTS AND OBLIGATIONS WITH
RESPECT TO THE TRANSACTION(S) CONTEMPLATED FOR HEREBY. PLEASE REVIEW THIS
DOCUMENT IN ITS ENTIRETY BEFORE ENTERING INTO ANY TRANSACTION HEREUNDER IN ORDER
TO CONFIRM YOUR ACCEPTANCE HEREOF. YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR
SERVICES FROM THIS WEBSITE UNLESS AND UNTIL YOU: (A) AGREE TO THESE TERMS AND
CONDITIONS IN THEIR ENTIRETY; (B) ARE AT LEAST 18 YEARS OLD; AND (C) ARE NOT PROHIBITED
FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS, OR
SERVICES BY ANY APPLICABLE LAW, RULE, OR REGULATION.

(1) Applicability of Terms and Conditions: These terms and conditions (these "Terms") shall apply to your purchase of products and related services through www.nadiavassell.com (the "Site"). These Terms are subject to change at any time without prior written notice by NADIA VASSELL, LLC (referred to herein as
either “Company,” “we,” “us,” or “our”). The most recent version of these Terms shall be posted for your
review at any time on the Site. Please review these Terms in their entirety prior to engaging in any
transaction on the Site. Your continued use of the Site after any posting of updated Terms (which shall be
dated as of their most recent update) shall constitute your acceptance of and agreement to any changes
therein made.

(2) Online Orders: When placing an order on our Site, you are effectively offering to purchase whatever
products and services you select. We reserve the right to accept or reject any order in our own discretion.
We will only accept or reject an order in its entirety. Should we elect to accept your offer, you will receive a
confirming email at the email address that you provide at such time. Notwithstanding, we reserve the right
to cancel any order once accepted by us (as evidenced by a confirming email) at any time in our sole
discretion. Additionally, you have the option of cancelling your order (in its entirety only) at any time prior to
our having sent to you the confirming email referenced herein. Please also refer to our Salon Guidelines
with respect to the services we provide at www.nadiavassell.com/salon-guidelines.

(3) Payment Terms: All applicable prices are set forth alongside the goods and services offered on the Site.
They may differ from the prices offered elsewhere (online or offline) by us for the same goods and/or
services. Such prices are subject to change at any time by us in our sole discretion. Additionally, to the
extent that we offer a promotion in connection with any particular item, the terms of such offer shall be set
forth in a separate document that shall govern its applicability (and, in the event of a conflict herewith, be
considered the governing document). You will be responsible for the prices stated at the time of your
transaction, as well as any: (i) sales, use, excise, and related taxes; and (ii) shipping and handling charges.
Payment may only be made with a valid [credit, debit card,] or use of a bona-fide electronic payment
provider (i.e., PayPal). By using any such card or payment provider, you are hereby representing and
warranting your full right and authority to make such purchase in the manner elected without violating any
applicable law, rule, or regulation.

(4) Shipping Information: It is our responsibility to ship your accepted order to you at the address you
provide when making the order. You will be responsible for all associated shipping & handling charges.
While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall
not be responsible for any delays in shipments. All shipment of goods are conducted Monday through
Friday from 9am to 3:30pm Eastern time, except on public, federal holidays.

(5) Returns:

(a) Products other than Hair Extensions and Wigs: We have a fifteen (15) day return policy. If you,
for any reason, the item arrives damaged, you may return it for a full refund [or an exchange of an item of equal value]; provided: (i) the item(s) were not designated as non-returnable; (ii) your return is made within fifteen (15) days of delivery; and (iii) the merchandise is returned in the same condition as originally received by you and unused. Once the items are received by us, we will refund your purchase price, less the original shipping & handling charges. All returns must be made pursuant to the specific return procedure specifically set forth on the Site (which can be found at: www.nadiavassell.com/[return]). You bear the risk of loss or damage during shipment and as such, you are advised to obtain appropriate insurance. Your refund will be credited back to the same payment method used to make the applicable
purchase.

(b) Hair Extensions: Our commitment to quality ensures that every item we sell undergoes careful
inspection before shipment. If, however, for any reason, you are not satisfied with your order, you may
return it to us for a full refund [or an exchange of an item of equal value]; provided: (i) the item(s) were not designated as non-refundable; (ii) your return is made within seven (7) days of delivery; and (iii) the merchandise is returned in the same condition as originally received by you. In such cases, you are
responsible for returning the product to us for a full refund. Alternatively, if items arrived damaged upon delivery and we are notified within seven (7) days of delivery, we will gladly provide an exchange of an item of equal value.

 

To qualify for a refund or exchange, all products must be returned in their original packaging and remain untouched. Please note that we do not offer refunds on hair that has been installed, sewed,
washed, cut, heat-styled, colored, or altered in any way.

(c) Wigs: there will be NO refunds or exchanges on the purchase of wigs.

(d) Gift Cards: there will be NO exchanges for value or refunds on purchases of gift cards.

(e) Subscriptions: there are NO refunds for subscription services, however subscriptions may be
cancelled thirty (30) days prior notice.

(6) Privacy Policy and Website Terms of Use: Please review our Privacy Policy and Website Terms of Use,
which can be found at the following addresses respectively: [www.nadiavassell.com/privacypolicy] and
[www.nadiavassell.com/websitetermsofuse]. The Privacy Policy governs our processing of all personal
information that we may collect from any person through the use of our Site. The Website Terms of Use
governs your use of our Site in general.

(8) Representations & Warranties (R&Ws); Disclaimers; Limitations on Liability:

(a) Buyer’s R&Ws: You represent and warrant to us as follows: (i) that you have the right to enter any
transaction contemplated for hereby without violating these Terms, any applicable law, rule, or
regulation, and/or any agreement with, or rights of, any third party; (ii) that you will use the goods and
services provided hereunder exactly as authorized and never in any way that would violate any
applicable law or third party right of any kind; and (iii) that you are buying goods or services from the
Site for solely your own use, and not for resale or export.

(b) COMPANY’S DISCLAIMERS: Subject to applicable law, we are providing the goods to you “as is”
without express or implied warranties of any kind (including without limitation any: (i) warranty of
merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty
against infringement of intellectual property rights of a third party, whether express or implied by law,
course of dealing, course of performance, usage or trade, or otherwise). To the fullest extent permissible
by federal, state or local law, Company disclaims all warranties. Company is not responsible for any direct
or indirect damages of any kind, including but not limited to any injury, loss, claim, or any special,
exemplary, punitive, incidental or consequential damages of any kind, arising from the use of this Site.

(c) LIABILITY CAP: UNDER NO CIRCUMSTANCES WILL COMPANY’S OBLIGATION OR
LIABILITY UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE YOU PAID ON THE SITE
FOR ANY GOODS OR SERVICES. ADDITIONALLY, UNDER NO CIRCUMSTANCES WILL WE BE
LIABLE FOR ANY INJURY, CLAIM, LOSS OF USE, DATA, BUSINESS, GOODWILL, REPUTATION, OR REVENUE, AND/OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR
PUNITIVE DAMAGES OR OTHER DIRECT OR INDIRECT LOSSES OF ANY KIND.

(9) Third-Party Beneficiaries: These Terms are for your sole benefit and nothing herein, express or implied,
is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy
of any nature whatsoever under or by reason of these Terms.

(10) Force Majeure: Company shall not be held responsible for delays or non-performance caused by
activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods,
lockouts, fires, epidemics, pandemics, acts of God, terrorism, and/or delivery, vendor, supplier, or other
third party delays, non-performance, or failures of any kind.

(11) Assignment: Company may assign or otherwise transfer any or all of its rights or obligations
hereunder, in whole or in part, to any third party in its sole discretion. You may not assign any of your rights
or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void.

(12) Partial Invalidity: In the event that any part or portion of these Terms is deemed to be invalid, illegal, or
unenforceable, the remaining provisions shall continue in full force and effect.

(13) Governing Law These Terms shall be governed by the laws of the State of New York without regard to
its conflict of laws principles.

(14) No Waivers: Our failure to enforce any of our rights hereunder will not constitute a waiver of our right to
make such enforcement in the future, subject to applicable law.

(15) Notices: We may provide notices hereunder to you by: (i) email; (ii) regular mail; or (iii) posting them on
the Site. You shall be responsible for ensuring that you have provided us with your current email and
mailing addresses. You can contact us at any time by any of the following means: (i) email, at:
info@nadiavassell.com; or (ii) personal delivery, overnight courier, or registered or certified mail to:
NADIA VASSELL, LLC, 594 Broadway, New York, NY 10012.

(16) Entire Agreement: These Terms, along with the confirmation email referenced in Section (2) above,
any instructions that we provide you with relating to any product or service you obtain from us through the
Site, any terms and conditions that may be provided in connection with any promotion or other sale, and
our Site’s ‘Terms of Use’ and ‘Privacy Policy,’ shall, collectively, be deemed a final and integrated
agreement between you and us with respect to the subject matter hereof.

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